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Online
When a lead is generated, it is automatically matched to a broker who meets the
criteria of the lead and within a few seconds it is sent via email to that particular
broker. At the same time, the client is also sent an email confirming the details
of the adviser they’ve been allocated,
click here for example.
SMS
An SMS text messaging service is also available to both advisers and clients. For
the adviser it provides abbreviated information, so even if you are out and about
with no access to email within a reasonable timeframe, you still have the ability
to contact the client to acknowledge receipt of their lead details, and hopefully
arrange an appointment to meet.
Clearly, it’s important that you notify us of any changes to your email or mobile
phone as soon as possible via your online account.
Pre-qualified Hot-key leads
As you are aware, sometimes it can be difficult and frustrating to get in contact
with customers even after several attempts or to speak to them and find their interest
is not genuine. At Only Leads we can do the hard work for you. Only Leads is proud
to offer an exclusive personal service where our dedicated account manager will
fully verify the lead to establish its authenticity and put a live lead across to
a broker over the telephone. As an added bonus we can also sell your service to
the customer before transferring though; giving a world class customer service with
added value to both our customers and brokers alike.
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